In Learning to Fly p 231 we refer to Albert Mehrabian “Silent Messages”. 7% of the message is in the words, 38% is in the tone of voice, and 55% is body language. CreativityWorks challenges how we interpret this with the following animation http://www.youtube.com/watch?v=7dboA8cag1M. What do you think? And how will you communicate the response?
